Order Tracking

Once your order ships, you'll receive an automatic email notification with your tracking number and a link to follow your package's journey.

Tracking Milestones

Your tracking will typically update through these stages:

Label Created
Package Picked Up
In Transit
Out for Delivery
Delivered

Tracking Hasn't Updated?

It's normal for tracking to take up to 48 hours to show movement after your order ships — carriers don't always scan packages immediately. If there's still no update after 3 days, please get in touch with us and we'll look into it for you.

Need Help?

If you have any questions about your order's status, contact us at support@erlora.com and we'll be happy to assist.

Still have a question?

We're happy to help. Reach out at support@erlora.com or click below and we'll get back to you as soon as possible.